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Skills:

Salesforce, Business Development

Job type:

Full-time

• Customer acquisition - Provide information in order to educate and inform new prospects about SiteMinder's products and services.
• Client contact - Source opportunities via outbound and inbound cold calling activities.
• Respond to all incoming product inquiries, referrals and leads in a timely and effective manner.
• Maintain regular contact with prospective clients and new accounts.
• Sales target attainment - Consistently achieve sales KPIs and targets, finalising all sales in a timely manner.
• CRM (Salesforce.com) maintenance - Maintain accurate records of your business development activities on SiteMinder's CRM system.
• Client feedback - Provide client feedback on products to the Product Team so that products can be reviewed in line with the feedback.
• What you have.
• Possesses confidence, professionalism, motivation and eagerness to succeed.
• Driven and tenacious approach to hitting all sales activity goals.
• Have a basic understanding of how to achieve sales targets and manage business development activities.
• Strong verbal and written communication skills including professional telephone demeanor.
• Strong aptitude to learn the SiteMinder sales process and implement sales training.
• Uses time efficiently in order to meet personal and team goals and work collaboratively with other members of the team.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid

Skills:

Statistics, Salesforce

Job type:

Full-time

• จำลองข้อมูลเพื่อแบ่งกลุ่มลูกค้าและเพื่อให้เข้าใจข้อมูลพฤติกรรมเชิงลึกของลูกค้า.
• วิเคราะห์พฤติกรรมผู้บริโภค แทรนด์การตลาด จากข้อมูลภายในและจากคู่แข่ง.
• จัดทำรายงาน (Routine Report) พร้อมทั้งบทวิเคราะห์ เพื่อพัฒนายอดขายและเพื่อให้สามารถบริหารจัดการแคมเปญได้อย่างมีประสิทธิภาพ.
• ประสานงานกับคู่ค้า (Brand Partner) เพื่อสร้าง Partnership Campaign.
• วางแผนและประสานงานกับทุกฝ่ายที่เกี่ยวข้อง ทั้งในและนอกทีม เพื่อให้แคมเปญสำเร็จและเป็นไปตามเป้าหมาย.
• พัฒนาและสำรวจความพึงพอใจของผู้บริโภคให้อยู่ในระดับที่ดีเยี่ยม.
• วุฒิการศึกษาระดับปริญญาตรี / โท BBA, MIS, Data Science, Statistics, Mathematics, Computer Science หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์ที่เกี่ยวข้อง 1-3 ปี.
• ชอบเรียนรู้ มีความคิดสร้างสรรค์ ชอบการวิเคราะห์ข้อมูล.
• มีความขยัน มุ่งมั่น กระตือรือร้น มีความรับผิดชอบ.
• มีทัศนคติเชิงบวก และยอมรับฟังความคิดเห็น.
• สามารถทำงานเป็นทีมได้ มีทักษะสื่อสารที่ดี.
• มีความอดทน สามารถทำงานภายใต้ความกดดันได้.
• มีความละเอียดรอบคอบ.
• หากมีประสบการณ์ในการใช้โปรแกรม Salesforce หรือ ระบบอื่นที่คล้ายคลึงกัน การจัดการข้อมูลปริมาณมากจะได้รับการพิจารณาเป็นพิเศษ.

Experience:

1 year required

Skills:

Salesforce, Software Development, Thai, English

Job type:

Full-time

• Hybrid, Flex Hour, but result oriented!.
• Create a positive and inclusive work environment that fosters creativity and innovation.
• Encourage open communication and collaboration between team members.
• Reward and recognize employees for their hard work and contributions to the company's success.
• We are seeking a Salesforce Developer to be a part of our dynamic team. The ideal candidate will have extensive experience in Salesforce development, with a proven track record of leading and managing development teams.
• Collaborate with a Business Analyst team to identify business needs and translate them into configured application.
• Building and implementing Salesforce solutions that meet business requirements.
• Involve in end-to-end salesforce project implementation.
• Ensure that best practices are followed throughout the development process.
• Perform code reviews and ensure that development standards are met.
• Job Qualification:
• Experience in Software or Application Development.
• Experience in Salesforce product (Sales Cloud / Service Cloud) and implementation for 6 month - 1 years.
• Knowledge of Salesforce development, including Apex, Visualforce, and Lightning Components.
• Understanding of Salesforce architecture and design patterns.
• Strong communication and interpersonal skills.
• Demonstrate initiative and self-motivation, to deliver a high-quality work.
• Be able to work independently.
• Good written in English.
• Any Salesforce Certification is a plus.
• Any Industry Knowledge (for Sales and Customer Services) is a plus.
• Communication in English is a plus.
• Other Employee Benefits:
• Life Insurance.
• Accident Insurance.
• Health Insurance (OPD/IPD).
• Critical Illness Insurance.
• Dental Treatment.
• Support for Education and Certification.
• Vacation Leave/Special Occasion Leave.

Experience:

1 year required

Skills:

Salesforce, Business Statistics / Analysis, Thai, English

Job type:

Full-time

• Collaborate with stakeholders to identify business needs and translate them into technical/business requirements.
• Develop a high-quality documentation (business requirement document, functional specification, etc.) for customer sign-off.
• Manage project timelines, budgets, and resources to ensure successful delivery of projects.
• Support in end-to-end salesforce project implementation.
• Ensure that best practices are followed throughout the development process.
• Perform code reviews and ensure that development standards are met.
• Job Qualification:
• Experience in Software or Application Development.
• Experience in Salesforce product (Sales Cloud / Service Cloud) and implementation for 1+ years.
• Strong knowledge of Salesforce Configuration and Functionality.
• Strong communication and interpersonal skills.
• Demonstrate initiative and self-motivation, to deliver a high-quality work.
• Be able to work independently.
• Good written in English.
• Any Salesforce Certification is a plus.
• Any Industry Knowledge (for Sales and Customer Services) is a plus.
• Communication in English is a plus.
• Employee Benefits:
• Life Insurance.
• Accident Insurance.
• Health Insurance (OPD/IPD).
• Critical Illness Insurance.
• Dental Treatment.
• Support for Education and Certification.
• Vacation Leave/Special Occasion Leave.

Skills:

Problem Solving, Finance, Statistics

Job type:

Full-time

• Use our rich data warehouse and your problem solving skills to support Business Managers answer tricky questions about Customer Growth, Product adoption, and User behaviour etc.
• Find insights that help us understand how customers interact with our Transaction Products, using the large data sets we now have at our disposal (Stripe payment data, Demand Performance data, SM proprietary data on hotel bookings and product usage, Customer data, etc.). The team needs you to be creative in your usage and interpretati ...
• Suggest and run experiments that will move the metrics that matter: we want you to be the missing link between our Strategy teams & our Product teams and address questions that will drive business growth.
• Partner with our Business Managers and product teams to build, improve and maintain dashboards that track the health and growth of our customer base.
• Collaborate with Business Managers and Marketing teams to drive analysis and impact measurement for various growth campaigns utilising tools such as HighTouch, Intercom, Heap, etc.
• Support leadership on analysis required to drive key meetings (Monthly Reviews, Performance reporting sessions, etc.).
• Be a champion for data-driven decision making, analytics.
• Own & maintain your projects, data models, dashboards, and use tools like Confluence, Google Drive, etc. proficiently to document and share your work for posterity in a fast-paced environment.
• Too general for you? No worries, here are a couple of pointers on how you bring value Explore usage patterns for Siteminder Pay customers to identify our best and worst users, and find ways to re-engage lapsed customers + drive adoption of the product.
• Partner with Business Managers to design, build and productionize a SM Pay, Demand and GDS Product Health scores, using the wealth of data we have at our disposal to quantify how successful customers are at deploying our product within their hotel.
• Revisit regional product pricing and value proposition to boost attachment of the product during the sales process, and optimise product unit economics.
• What you have:
• Professional Experience & Profile.
• 2-4 years proven experience as a Consultant, Data Analyst or a similar analytical role.
• Bachelor's degree in Business, Finance, Statistics, Data science, Engineering or a related quant field. A Master's degree is a plus.
• You are a self starter with high energy and a proven ability to roll up your sleeves to get things done.
• You have experience optimising customer journeys, and running data-driven experiments to increase customer lifecycle value (churn, revenue, etc.).
• You are a team player with a humble attitude, you can give and take criticism.
• You have experience collaborating with business leaders to support strong data-led decision making.
• You have excellent communication skills and the ability to translate complicated technical analysis into compelling narratives that can be used to influence senior leaders.
• You have a keen eye for detail, a critical mind, and the ability to prioritise tasks and manage multiple projects simultaneously.
• You enjoy analysing business drivers and levers, getting deep into the data, using first principles thinking, and consistently delivering great results.
• Knowledge of the software industry or hospitality sector is advantageous but not essential.
• Analysis & Technical skills You have experience extracting, manipulating and interpreting data using SQL (Snowflake or Databricks experience preferred, but any will do).
• You are handy with data visualisation tools like Tableau or Looker and have a willingness to get better.
• You have experience with Excel and/or Google sheets and are confident analysing data + building models in excel using excel functions (lookups, pivots, formatting, manipulation and transformation, visualisation).
• Bonus: You have experience with Salesforce.
• Bonus: You have experience with Customer Engagement & Marketing automation software like Marketo, Intercom or Salesforce Marketing cloud.
• Bonus: You have experience with ETL or Reverse ETL tools like Fivetran, Hightouch, Census.
• Bonus: You have experience with advanced analytical tools like R, Python.
• Our Perks & BenefitsEquity packages for you to be a part of the SiteMinder journey.
• Hybrid working model (in-office & from home).
• Mental health and well-being initiatives.
• Generous parental (including secondary) leave policy.
• Paid birthday, study and volunteering leave every year.
• Sponsored social clubs, team events, and celebrations.
• Employee Resource Groups (ERG) to help you connect and get involved.
• Investment in your personal growth offering training for your advancement.
• Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
• LI-Hybrid

Skills:

Product Owner, Coordinate, Software Testing

Job type:

Full-time

• Job Summary Provide application development including: technical requirement gathering, impact analysis, design/build/test, database design, integration testing, deployment and technical documentation
• Job Description Provide application development including: technical requirement gathering, impact analysis, design/build/test, database design, integration testing, deployment and technical documentation
• Assists in the design, coding and testing the system of technical solutions.
• Understand the requirement and detailed design to develop application which meet requirement target. Able to clarify requirement and match requirement to programming algorithm to development.
• Analyzing and solving system issues, controlling system integration project management
• Support and solve problems of fixed broadband business applications by analyzing production errors, finding root cause and find out interim and long-term solution after project launch. Job Specification Bachelor's or Master's Degree in Computer Engineering, Computer Science or related field. Expert in ANSI C Programming, JAVA
• At least 2 years' experience in Interaction Management, programming and system analysis, project management, software development and design.
• Experience in Omni-Channel management, channel sales/dealers & partners application, call center, campaign, retail application, online/self-service application is preferred.
• High dependency, teamwork, high responsibility and result oriented, strong quantitative analytical, problem-solving and conceptual skill. Skill/Knowledge Computer Language - web application, C, C#. Net, Java, J2EE, JSP, Javascript, Java Servlet, Spring, Hibernate, EJB, Strut, Shell Script, PL/SQL, OOP, Android & IOS
• OS & Database - Oracle, Teradata, Greenplum, Hadoop, Unix, Linux, MySQL, SQL Command/Server, Tunning and Data Stage.
• Reporting Tool - Oracle OBIEE, SAS VA, Tableau, Cognos, Crystal Report.
• Software Interaction Management - Pega, Teradata, Adobe, Salesforce. Recruiter Atitaya Dechpan (อทิตยา เดชปาน), Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง)

Skills:

Digital Marketing, SEO, SEM

Job type:

Full-time

• Developing digital strategy, channel management, work on content and share creative best practice for each platform, as well as building and leading a high-performance marketing capabilities to achieve KPI as planned.
• Managing budget to meet performance goals (KPIs, Digital Funnel and ROI) and collaborating with cross-functional internal and to be key contact with digital agency/media agency/business partner (e.g Meta/Google/LINE/TikTok/X) for achieving growth targets in own channels.
• Testing, optimizing, and scaling performance marketing activities across all Omnichannel communications including agency management.
• Conceiving and executing on variety of content campaign to drive consideration, purchase intention and engagement to build advocacy and brand love.
• Plan, implement, and measure tangible return including new user acquisition/purchase intention/retention/win-back digital marketing campaigns as well as benchmarking with competitors/across industry/original idea generations.
• Plan and execute all digital marketing, including SEO/SEM, marketing database on data signal, email marketing, social media, application, website and display advertising campaigns.
• Responsible for Digital Analytics Customer Journey Analysis, Key Digital Funnel Metrics and media campaign/channel efficiency analysis including generating recommendations for Digital journey optimization, Ranking Optimization to enhance customer experience, App Download and Engagement.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points, in order to preparing and presenting recommendations, reports and finding from data to team.
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
• Follow our Business Code of Conduct and always act with integrity and due diligence.
• Other assignments as deem appropriate.
• Proven working experience in digital.
• Expertise of social media SEO/SEM/ASO, e-mail marketing, CRM Database, Adobe Analytic and marketing automation tools as Salesforce.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Experience in growth marketing in platform management or performance marketing (in retail industry is a plus).
• Strong analytical skills and data-driven thinking.
• Strong ROI and growth mindset with track record of building performance marketing functions in fast-paced environment.
• Solid project management skills, with ability to lead and collaborate, priority high impact activities and keep complex projects moving forward.
• Lotus's
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .